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ILM Level 2 City & Guilds Professional Detailer

Gain the advantage and stand out from the crowd with an award of excellence from City & Guilds London.
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Course start dates are flexible around Client & Trainers Availability.

Course Duration
2 – 4 Weeks Depending on your Availability.
Course Cost
Course Credit

City & Guild Level 2 Professional Detailer

City & Guilds ILM Level 2

Benefits for trainees

All Ceramitech training programs provide the trainee with an ILM-approved qualification with real-world vocational context.
Become a Ceramitech installer practicing your craft at the highest level and demonstrate your detailing skills with a globally recognized kitemark.

The ILM City and Guilds Level 5 Master Detailer is a degree equivalent course, specializing in detailing and business management. The content ranges from the practical aspect of detailing but also delves deep into the supplementary business operations that are required to be successful within this industry.

Benefits for employers and clients

Individuals with these qualifications are recognized within the industry as being at the forefront of their specialized fields. Employers look for a recognized kite mark when considering candidates. Dealerships within the automotive industry value installers who have academic evidence of their skillset.

When looking for an installer, prior clients are reassured of high standards and high-quality workmanship. When they see the Ceramitech ILM City and Guilds Level 5 Master Detailer badge.

What you will learn

Why Use Ceramitech Training?

The Ceramitech ILM is currently the only industry-focused qualification for detailing with academic accreditation in the world. 
Our training providers have years of experience within the detailing industry, combining the application of our cutting-edge products with a truly unique pathway to your career success and personal development.

With Ceramitech, not only do you receive the support during the qualification, we believe in a long-term business partnership as part of our globally growing network of Master Detailers.
Our support starts from the initial training process and continues with your ongoing success as a Ceramitech approved installer.

Are you eligible for this course?

Candidates joining the ILM Level 5 Master Detailer course are recommended to have:

Is this course right for you?

The Ceramitech ILM Level 5 Master detailer course is for those who want to:


With the Ceramitech ILM Level 2 Professional Detailer course, the programme will be split into 2 distinct sections. Section 1 will be heavily skills focused on the practical aspects of training and will require attendance to an on-site training session, with section 2 covering the theory and management, which can be delivered remotely. (Currently due to Covid-19, the on-site training session may be delivered via video conferencing tools).

  • Introduction; Ceramitech company background and brand values.
  • Understanding the Ceramitech network and how it fits into the global network.
  • Effective Communication within the network and ordering process.
  • Understanding product range.
  • SOPs Health & Safety – Understanding the principles of health and safety and accident prevention.
  • Understand the accreditation pathway.
  • Warranty process and customer relations aftersale care, Troubleshooting issues or complaints.
  • Creating social media posts and effective campaigns.
  • Social Media; Which networks are you going to post to. The importance of brand consistency and ensuring images are relevant and have impact.
  • Pricing structure and retail versus exclusive accredited program products.
  • Organising a launch, Planning a press launch, Targeting specific media.
  • Customer consultations and how to approach each job or vehicle.
  • Assessing damage or weak points on the vehicle.
  • Prepping the vehicle and why we do so.
  • What damage looks like and what level we can take it to.
  • Product mixing levels and dilutions.
  • What is a safe wash and what benefits can it bring to a vehicle. Learning what products are safe on each surface.
  • Vehicle prep before detailing is carried out.
  • Paint inspection and why we do so.
  • Understanding compounds and polishes.
  • Understanding wax, sealant and Ceramic coatings.
  • Learning what paint damage can be afflicted and how to remove it.
  • How to prep before applying a ceramic coating and how to apply different coatings.
  • Learning how to keep a clean environment and how it can benefit the job at hand.
  • Single-stage machine polishing. Two-stage machine compounding and polishing.
  • Multistage correction and what this looks like.

What you will receive

ILM City & Guilds Level 2 Professional Detailer

Following your completion of the course and a minimum of a Pass in all the assignments, you’ll receive your Internationally recognised ILM Level 2 Certificate in Profesional Detailing to recognize the effort and success you’ve achieved.

Professional Detailer Network

Upon completion of the ILM Level 2 course, you will automatically be added to the international network of Ceramitech Master Detailers

Our Expert Educators


James Peddie

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With so many providers of Professional management training, choosing the right course can be a difficult decision. ILM and the Chartered Management Institute (CMI) are both fantastic Institutes to study with, and students are often unsure which option is the best for them.

ILM studies are very popular with individuals who are looking for flexibility, as the schedule of the course is designed around your existing commitments.

ILM courses are broke down into smaller units in comparison to CMI courses. This means studying with ILM is the perfect way to learn about more areas of practical leadership and management.

Don’t forget – Our highly trained course advisors are on hand to help you chose the right institute and course for your professional development aims.

The course can be completed within a minimum of 1 week, up to a maximum of 1 month.
The duration of the course is determined by your own schedule, and a tailored delivery plan created specifically for you by your Ceramitech ILM mentor.

The course is a mixture of remote learning and tutorials. The amount of each depends upon the schedule and the individual experience level of the trainee which are determined at the outset of the course with your Ceramitech ILM Advisor.

Studying an ILM course with Ceramitech is a fantastic way to achieve a professional qualification without the worry and hassle many individuals associate with exams.

ILM students are assessed through assignments. For each unit of study, you will need to submit an assignment to your Management expert Tutor. Your work is marked and you are provided with detailed feedback on your work submission.

You can submit your assignments as and when you have completed each unit of study to make studying an ILM Qualification with Ceramitech an excellent way to achieve a Professional recognised Qualification around your other commitments.

ILM are part of the City & Guild family. Upon completion of your ILM Qualification, you will receive a Certificate of Professional Achievement awarded by City & Guilds, accompanied by an official ILM document detailing your success and listing which units of study you selected. This means you can study safe in the knowledge that you are working towards achieving a globally recognised qualification.

Yes. As well as being accredited by an industry-leading Institute, your course is also regulated and approved by Ofqual, the governing body for Qualifications in the UK. This means you can study any of the Ceramitech training courses safe in the knowledge that upon completion of your studies you will receive a certificate of your educational achievement which will be recognised globally.

Speak to an Advisor

Not sure if this course is right for you? Fill in your details below and one of our enrolment advisors will be in contact to provide you with the information you need to make a decision.
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